Insights archive
Red Pony is a team of writers, editors, Microsoft Office template developers and communications trainers. We have been writing about our areas of expertise for over a decade in our Red Pony Express newsletter.
This collection features the best articles from the last 10 years.
Experts vs beginners: know your audience
You cannot write well if you don’t know your audience. It’s one of the first questions we ask our clients. The same point can and should be conveyed completely differently, depending on who will be reading it.
BBC subcommittee on words goes rogue and has to be shut down
‘BBC English’ might now seem deeply conservative, but it was once the site of fierce and excitable debate among a literary set who, if not actually drunk, were certainly drunk with power.
When word choice becomes a political act
Part of our job as editors is to tweak any language that might make readers feel excluded or stereotyped – for example, changing ‘firemen’ to ‘firefighters’. In theory, this could be seen as a political act, but these days ‘some firefighters are women’ is hardly controversial, and we wouldn’t expect any pushback.
The generosity of plain English
Red Pony’s business writing trainer describes plain English writing as ‘putting the extra work in so your reader doesn’t have to’. Putting that extra effort in is an act of generosity towards your reader – it’s a kindness.
The unexpected history of ‘Mrs’
The use of ‘Ms’, once controversial, is now mainstream. But it’s not so long ago it was viewed as political correctness gone mad. Personally, it’s bizarre to imagine that complete strangers ever felt entitled to know whether or not I am married.
Leading the reading: wayfinding in document design
‘Wayfinding refers to information systems that guide people through a physical environment and enhance their understanding and experience of the space.’
Are print dictionaries dying? And should we care?
In 2010, the Oxford English Dictionary announced that its next edition would probably never be printed, but would instead only be available online. The 20-volume dictionary is the most comprehensive in the world, but that much data can now be stored on a device the size of a pencil case.
A wide vocabulary is good for your mental health
There are dozens of ways to describe feeling angry. When you read the news these days, do you say that you’re vexed, livid or ropeable? Merely miffed or incandescent with rage? Or are you more of a HULK MAD, HULK SMASH kind of communicator? It turns out that it could matter a lot.
Forensic linguists identify criminals by their writing style
The way you write – the length of your sentences, your use of punctuation, or your intractable belief that ‘professional’ should have two Fs in it – creates a linguistic ‘fingerprint’ that can be used to identify you. Forensic linguists have been tasked with examining blackmail letters, death threats, potentially faked suicide notes and even historical items, such as the famous ‘Bixby letter’, supposedly penned by Abraham Lincoln, but a matter of fierce debate.
Why simpler isn’t always clearer
A lot of our work at Red Pony involves simplifying technical language to make it accessible to a wider audience, who may not be familiar with industry terminology, be it government acronyms, financial jargon or technobabble. This is work I strongly believe in: if an idea has value, then it deserves to be understood by all of the people who might benefit from it.
Does the language you use change the way you think?
As a writer and editor I’ve always believed that the words you use matter – that all synonyms are not created equal. For example, if you were describing a traffic accident, would you say the cars contacted each other, hit, bumped, collided or smashed?
Don’t lead your readers up the garden path
‘The government plans to raise taxes were defeated.’ Did you stumble over that sentence? If you’re like most people, you read ‘government’ as a noun and ‘plans’ as a verb, and when you got to ‘were defeated’, the sentence suddenly made no sense, and you had to go back and read it again.